Hi Andrew! Thank you so much for your amazing 5-star feedback about the OS-01 FACE + OS-01 EYE Travel Size Bundle! We're absolutely thrilled to hear that you love this product and that you're experiencing that great feeling after application - that kind of immediate comfort and satisfaction is exactly what gets us so excited about our science-backed formulation! 🌟

We love that you're using it with Caldera and that together they're creating amazing changes for your skin! Your observation about how beautifully these products work together really shows how our OS-01 Peptide formula complements your skincare routine and delivers those remarkable results that make such a noticeable difference. It's so wonderful that you've found that perfect combination that's giving you those incredible improvements you're experiencing.

How exciting that you especially love the travel size format! The convenience of being able to take your skincare routine with you while still getting the full benefits of both OS-01 FACE and OS-01 EYE really shows how our travel bundle delivers that perfect balance of effectiveness and practicality. Your enthusiasm about the travel size speaks to how these products have become such an essential part of your routine that you want them with you wherever you go.

Stories like yours about loving the product, seeing amazing changes when combined with your other skincare, and appreciating the travel convenience are exactly why we're so passionate about what we do! Your excitement about both the results and the format really shows the confidence you have in the transformative experience you're getting.

Thank you for taking the time to share such wonderful feedback about your experience - your 5-star review truly means the world to all of us at OneSkin!

Hi Charlotte!

Thank you so much for the 4-star review and for sharing your honest feedback about the OS-01 FACE + OS-01 EYE Travel Size Bundle! We're really glad to hear that the products feel good on your skin — that's definitely important and something we worked hard to get right.

We completely understand not seeing big changes yet, and this feedback is genuinely valuable to us. The OS-01 Peptide™ works by signaling your skin cells to produce more collagen and elastin, which is a gradual process that can take time to become visible. It's not the kind of change that happens overnight — we're after the deeper, longer-term improvements that build up over consistent use.

Everyone's skin responds differently, and some people notice changes sooner than others. The fact that you're still using the products and they feel good on your skin is actually a really positive sign that your skin is tolerating the peptide well.

Since you're using both face and eye products, consistency is key — the travel sizes are perfect for getting a feel for how your skin responds to the routine. Many customers find that the subtle improvements become more apparent over time, sometimes in ways they don't expect.

Thank you for sticking with it and for being such a thoughtful OneSkin customer. We really appreciate you sharing both what's working well and your honest experience with results!

Hi Christina!

Thank you so much for the 4-star review and for sharing your honest feedback about the OS-01 FACE + OS-01 EYE Travel Size Bundle! We're thrilled to hear that you love having the travel-size option — that's exactly what we were hoping to provide for customers who are on the go.

We really appreciate you taking the time to point out the specific issues you've experienced with the travel packaging. The pump getting depressed during travel is definitely frustrating, and we completely understand how that could make the travel experience less convenient than it should be. That kind of detailed feedback is incredibly valuable for us as we think about how to improve the travel experience.

A couple of tips that may help with your experience:

1. Pump depression during travel: Travel pumps can be sensitive to pressure from surrounding items in a bag. We recommend storing your travel sizes upright in an outer pocket or a dedicated toiletry pouch where they won't be squeezed against other items. Keeping them in a structured case can make a big difference in preventing accidental depression during transit.

2. On refillability: We appreciate you sharing this preference. While our travel sizes are designed as a convenient standalone option for on-the-go use, we're always listening to customer feedback as we evolve our product lineup. We'll make sure your thoughts on refillable travel packaging are passed along to our team.

We hope these tips make the travel sizes work better for you — we'd love to keep you as a fan on your next adventure!

Your feedback helps us create better solutions for travelers who want to maintain their OneSkin routine without compromising on convenience or sustainability!